Return and Shipping Policy
1. Shipping:
We are committed to processing and shipping your order as soon as possible after the order is successfully confirmed. Delivery times may vary depending on your shipping address. Detailed information regarding the estimated delivery time will be specifically communicated during the order confirmation process. We use reputable shipping partners to ensure that your products are delivered to you safely and promptly. Shipping costs (if applicable) will be clearly displayed during the checkout process.
2. Returns:
We always strive to ensure your satisfaction with your purchase. In the event that the product does not meet your expectations or has a manufacturing defect, you may request a return within 7 days from the date of receipt.
To request a return, please contact our customer support department and provide detailed information about the issue you are experiencing, along with evidence (if any). We will review your request and inform you about the subsequent return process.
Please note: Returned products must be in their original condition, unused (except in the case of manufacturing defects). We reserve the right to refuse return requests if the product does not meet these conditions.
For any questions or support requests regarding shipping and returns, please contact us via email: support@doctips.us